How labor unions manage their job dispatch process is evolving; albeit slowly, but rest assured how they manage their members and services is changing.
This change isn’t wholly self-directed but one forced, in part, by outside pressure. As the age demographic of members shift to millennials, locals have begun to embrace newer technologies.
The industry as a whole is in a transition period. Locals who have embarked on this modernization journey realized the older guard isn’t going anywhere. At least not for quite a while. And while it would be nice to ‘cut the cord’ the reality is that they must accommodate both types of members. Managing both the modernized and legacy processes has put even more pressure on locals who were already feeling strained.
So the logical question is, why modernize now? Why deal with the hassle of managing multiple systems.
If you wait too long, you will lose a chance to position your local for the next generation. I will posit that if your local hasn’t begun its modernization journey yet, then you are already missing out. The younger generations are growing up with touchscreens and voice-controlled devices. The reliance on phone systems seems archaic to them, and heaven forbid they have to talk to someone face to face. In all seriousness, this has become an expectation; what was once a nice-to-have, is now a must.
Even the older generation is becoming accustomed to technology and apps: Facebook, Youtube, smartphones, and wearable tech have all had an impact on the lives of the young
The longer your local waits, the harder it’s going to be to modernize. Increasing regulations, an ever-expanding member base, process evolution, and many other factors will compound over time and make adopting software years from now even more difficult. The fact of the matter is that change management is never easy, but you can mitigate risk by being progressive and proactive.
In spite of the doom and gloom, there’s a fantastic upside to modernization. From automating menial tasks to instant communication – technology can make life easier! You can save hundreds of hours on labor every year, reduce material costs, and reduce errors all while providing a superior experience to your members.
We understand that choosing a software solution can be daunting, so we’ve written a comprehensive article on making the right choice here.
Union Worx has helped locals of all sizes modernize their job dispatch and out of work list management processes. We specialize in making this transition as painless as possible. Our ability to provide a fully customizable solution within minutes allows our customers to start the process right away and tailor our platform to their needs.