Learn why dozens of IBEW locals in the US and Canada use Union Worx and how it helps them save time, save money, and better serve their membership.
"Union Worx has done so much to move our Local into the 21st century. This system saves so much time and money compared to our old books program. When we first began talking to Chris, he told us that their customer service is great and he was not lying. Every time we have had an issue or even just a simple question the team at Union Worx has been there with a great attitude and extremely quick responses!"
"One of the main reasons we switched our credit card payments to Union Worx was because they were able to save our members money on processing fees. The added bonus was the whole package including job dispatching."
"The messaging feature is a great way to get information out to members QUICK and easy. The members seem to be very pleased with the system as well, because of the ease of use of the app."
"Union Worx has helped us save a lot of time and resources. Especially getting our members out to work in a speedy manner. From using the messaging system to printing dispatches, Union Worx has made the process simplified and easy to work with. Customer support is very courteous and prompt. Ready to handle any task that we have asked and with stellar results. Members have also commented on the convenience of looking up book placement and bidding on job calls from the comfort of their homes. All things considered I would recommend Union Worx to any local that has not employed their services."
Do you have questions about the cost of Union Worx? Review our FAQs to find answers to the most common pricing questions.
Our pricing is dependent on which features you are using but is designed to scale with the number of members you have using the system.
Staff are empowered to performa all operations for a member, including bidding for them. In addition, job calls can be posted on a phone system and for members to call or fax in their bids.
Yes, Union Worx Member Dues payments are PCI compliant. We partner with Elavon for processing and NMI for our gateway. These two entities handle the security and safety of payments that are made through Union Worx.
There is no direct integration with Labor Power at this time. However, the customers who use us for dues tracking and payments take the payments in Union Worx and make a record in Labor Power. While this additional effort isn't ideal, the customers that use us find the additional savings on cost and ease of use for them and their members more than makes up for the minimal extra effort.
All actions are logged in the system and can be audited. This includes modifying bids, out of work list, and re-signs.
Onboarding, training, and ongoing support are included in the price of Union Worx. However, we do have an option for monthly premium support that will provide expedited access to support for those who need it.
Staff are allowed to do all operations for a user, including bidding for them. Additionally, job calls can be posted on a phone system for members to call in or fax their bids.
Both the iOS and Android smartphone apps are included in the price of Union Worx.
We offer a focused tool for managing members, messaging, member dues, managing the out of work list, and automating the job call process. Our system streamlines these processes and includes everything you need, including mobile apps, for no additional cost.
In addition, Union Worx is cloud-based, meaning no on-premises hardware installation needs to be maintained or serviced. Union Worx automatically stays up-to-date, and our customers receive free feature updates and software improvements.
We offer very competitive rates; we typically charge between 2.8% - 4.5% per transaction. There are no additional hidden fees, and everything is included in that flat per-charge transaction fee. This pricing is negotiated, and we're confident we can beat your current processor's rates. In some cases, we can save you $1,000s of dollars a year on processing fees.
Yes, visibility can be configured per job call, and the selection time can be changed.
As long as they remain a member in the system, their history will remain, even when not on the out of work list.
You can choose whether or not to absorb the fee or pass it along to your members.
We can bill you monthly or annually, and it is based on your preference; however, many locals choose to pay it yearly.
The system does support a manual ding system.
We don't have a longterm contract. You can pay monthly and cancel at any time.
A member can be blocked from a contractor, which would not allow them to bid on any of their job calls.
This is configurable and can show the entire list to members or, alternatively, the number of members on a book. If a local has more specific needs, further customization is available.
We offer up to 50 GB of file storage for free. Additional file storage can be purchased at $10 per 20 GB monthly.
Union Worx is built to accommodate both the upcoming generation of members and the current generation of members, of which some are apprehensive about technology. For job calls, we have an optional automated recorder line. Members can call in and hear the available job calls and bid on them. For dues, members can still come into the hall and pay with cash. Administrators can manually record the payment in the system. Administrators can still track and record these critical activities outside of the member's participation.
Staff members can be emailed the results, and the result history is kept in the system forever.
Members can sign up through the website or app and need approval from staff before they can access their accounts.
Yes, users need to be approved by staff before they are allowed to log in.
Review all of the features that make Union Worx the most powerful and intuitive choice in labor union management.
Streamlined job call creation, management, and selection
Sell your local's branded swag to your members
Online member payments and dues history
Easily compose and send messages to your members
Manage important details, activities, and documents
Take job requests and share important scheduling details
Send messages to non-Union Worx members